Safety and house rules

DrawNBuy is for people aged 18 or over who want to plan gifts together with others. This page sets out the rules, how to tell us when something is wrong, and what we do then. It applies to everyone, wherever you live.

House rules

Be decent. No threats, no harassment and no hate against anyone for who they are.
Nothing illegal. No sexual images, no violence, no scams and no links to any of these.
No advertising for anything except the products on the canvas.
No account for anyone under 18.

How to report

Tap Report next to the thing you want to report:

a chat message: in the message's menu
a drawing: in the canvas menu
a product: on the product card
a user: on their name

Choose a reason. If you think something is illegal, choose "I think this is illegal".

No account, can't use the button, or is it about something else? E-mail safety@drawnbuy.com and say what you saw and where.

What happens to your report

We handle reports of illegal content within 24 hours, and all other reports within 7 days.
If the content breaks the law or the house rules, we remove it. For serious or repeated breaches we close the account. Accounts that belong to proscribed organisations are closed at once.
If it may involve child sexual abuse or a risk to someone's life, we report it to the police or the relevant authority.
A message you report is hidden for you straight away. For everyone else, what you reported stays until we have looked at it, so that a single report cannot erase someone else's work.
If we remove a message or a product you posted, you get an e-mail saying what we removed, why, and how to appeal. If we remove a drawing, we remove the whole drawing on the canvas, and the room's owner gets the e-mail.

Appeal or complain

Do you think we removed something by mistake, that our filters stopped something they should not have, or do you want to complain about how we handled a report? E-mail safety@drawnbuy.com. We reply within 14 days, and if we got it wrong we put back what we removed, where we can.

How we protect you

You must be 18 or over and confirm it when you create an account.
A room opens only with its link. Only the owner and the members can chat, draw and add products. Someone who only has the link can look and heart.
Without an account you draw on a test canvas only you can see.
Links are blocked in chat messages, names and room names.
When you search for GIFs, we ask GIPHY for GIFs rated suitable for all ages.
A room’s owner can remove a member. That person is taken out of the room at once and loses chat and member rights. If they still have the room link, they can only look and heart.
Products you save to a wishlist are checked before they are saved: that they come from a shop we work with, and that the link is not known to be dangerous.

Who is responsible

DrawNBuy is provided by Asad Afridi, private individual, Stockholm, Sweden, who is responsible for safety on the service.

Contact for users and authorities: safety@drawnbuy.com, in Swedish or English.